A dispatcher workspace and a driver app for a Swiss transport management service. Assigning an order takes one drag.
A dispatcher keeps everything in their head at once: where the trucks are, who’s free, which delivery windows are about to be missed, what broke down. In a typical system that’s five tabs, a spreadsheet and a phone.
The concept brings the work into one workspace, where “who gets this order” is decided in seconds and problems show up before the client calls.
8–10 hours at the screen, 100+ orders a day. Values speed, hotkeys and zero unnecessary clicks.
Glances at the phone at a red light or at the loading ramp. Big buttons, minimal text, works with gloves on.
Wants to know where the shipment is and get proof of delivery with a photo and signature — without phone calls.
Urgency, delivery window and special conditions are right on the card
Top drivers by distance, load and hours behind the wheel
A click, or a drag onto the driver’s timeline
Delays surface on their own; the client gets the new ETA
The driver takes a photo and collects a signature in the app
Click an order on the left and the system will suggest drivers. Or drag the card straight onto a driver’s row in the timeline. The delay alert is live too.
A driver ranking that explains “why this one”. Trust in automation grows, and the final call stays with a person.
Free slots are visible at a glance. Drag an order onto a row and it’s assigned. A red “now” line shows what’s already urgent.
A delay is highlighted on the map and in the timeline. Notifying the client about the new time takes one button.
Slides in over the map without covering the timeline. The best driver is highlighted, and Enter assigns them without touching the mouse.
The main screen answers one question: “where next?” Arrival is confirmed with a swipe so it can’t be tapped by accident. Proof of delivery is a checklist, a photo and a signature on one screen.
The colors come from the identity: blue means action, teal means “on track”, and red is only for problems. So a dispatcher reads status by color, without reading text.



